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SAFETY and Privacy If you order with a credit card, rest assured that your card number and billing information are encrypted by Yahoo Stores' industry-standard technology for fast and safe transactions. We do not share or sell customer information. We value your privacy as much as our own.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
Customer Satisfaction is our Number 1 Priority!
Check our feedback from eBay. Lot's of happy buyers!
RETURNS / GUARANTEE: We want you to be happy with your purchase. If you are not satisfied you may return most items in new condition for a full store credit of item purchase price. Some exceptions apply. Please see below fro details. Shipping fees are NOT refundable. Special or custom orders, including made to order items such as dredges and powered equipment are NOT returnable. Larger items or those that must be returned to the mfg. may require a restocking fee. All returns must be pre-approved and made within 7 days of receipt. Original packaging must be retained and will be requested. Please email for return authorization and correct return mailing address.
Unauthorized returns will be refused or charged a restocking fee up to 30%. Returns are for store credit / exchange only. Shipping fees are not refundable. Please keep in mind that shipping is not refundable for returns other than for incorrect merchandise shipped. A credit will be applied once the merchandise is received back in good resalable condition. Used equipment is generally not accepted for return, but we may on a case by case basis accept returns of used equipment for a percentage of price.
Metal Detector returns - Please note: Some detector brands including Tesoro, do not allow returns on any opened detectors. If unused, and the detector box is sealed and unopened, you may return to us for a credit or model exchange within 7 business days of delivery. Shipping fees are not refundable.
Order Cancellations: All powered equipment whether gas or electric are considered special order items. These units are in very high demand and subject to unannounced back-order. Delays of several days or weeks are common. If you require delivery by a certain date you are required to inform us at time of order. These units are made upon order and are considered special order items. We are charged in advance by the mfg. for these items. To secure your place in line for shipment you will also be charged in advance. As such, there will be no cancellations of orders due to delivery time issues unless you inform us in writing of a need by date at the time of your order. Please plan your purchase accordingly and allow extra time for delivery.
Please contact us for return address and instructions:Unauthorized returns will be rejected.
Mail all Payments to:
MINIMUM ORDER is $20 - minimum order fee applies (see below for details)
There is a $5.00 Small Order Fee for all credit card orders under $20.00. See details below. Keep in mind it is often cheapest to ship several products at once.
Orders that total less than $20.00 (not including shipping) may have a $5.00 minimum order fee added. On small orders, the labor and material costs incurred in packing and shipping can easily approach the cost of the item itself. This fixed fee helps offset the labor and other administrative costs involved in processing these small orders.
Order a bit more and save extra. We offer reduced item prices and shipping on many products for multiple piece purchases. We appreciate your understanding. Please let us know if you have any questions or concerns.
Orders Shipped via Motor Freight
Most in stock gold ships out within 1 week. Back-ordered gold sizes will ship when available, generally within 1-2 weeks. Please specify if you wish to cancel or re-order items which are on back-order. Special orders require prepayment and are not refundable.
Gold pricing is subject to change without notice. Due to highly volatile commodity prices and the tightness in supply we may need to adjust pricing between the time your order is made and shipped. If a pricing change must occur we will contact you before shipping to discuss. You will always have the opportunity to adjust or cancel any un-shipped order.
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